SMART HANDS
Smart Hands in Georgia
Experienced local technical assistance for diagnostics, deployments, complex hardware work and infrastructure operations.
QUICK ANSWER
In brief
Smart Hands in Georgia is on-site technical work that requires engineering judgment, such as diagnostics, RAID or BIOS assistance, network troubleshooting, complex replacement and migration support. The starting rate is $180 per hour.
STARTING RATE$180/hour
1-hour minimum · 10:00-18:00 Georgia time · Critical assistance 24/7 · After-hours critical work 1.5x
Request Smart HandsSUITABLE TASKS
When technical judgment is required
Hardware diagnosticsRack deploymentRAID assistanceBIOS assistanceOS installationNetwork troubleshootingComplex replacementMigration assistanceSwitch/router deploymentVendor RMA assistance
SAFE WORK ORDERS
What we will not do without the right conditions
- Work without verified authority over the equipment
- Bypass physical access controls or facility rules
- Unsafe electrical intervention
- Access third-party equipment without authorization
- Destructive actions without explicit written approval
- Work materially outside the approved scope
Never send through an ordinary form: passwords, private keys, recovery codes or API secrets.
REQUEST PREREQUISITES
A good work order saves time and reduces risk
Before a technician is dispatched, we need to know where the device is, what actions are authorized, what successful completion looks like and who can approve changes.
WHAT HAPPENS NEXT
From request to a closed work order
Scope
We review the task, access and responsibility boundary.
Schedule
We confirm the time window, rate and whether critical coverage is required.
Execute
We perform the authorized work and record the outcome.
Handover
We return status, notes and the next step if further scope is required.
SERVICE SCOPE
Who it fits, what is included and where responsibility stops
Who this is for
- Remote teams that need skilled on-site diagnostics
- Customers with complex hardware or network incidents
- Deployments that need technical decisions during physical work
What is included
- Technical work inside the approved scope
- Diagnostics and complex physical intervention
- Starting rate of $180/hour with agreed timing and authority
What is not included by default
- Unauthorized access or destructive action
- Application development or unrelated software work
- Guarantees beyond the approved work order
How to order
- Describe symptoms, history and desired result
- List authorized actions, access and available spare parts
- Agree timing, scope and rate
- Execute and hand over status/notes
FREQUENTLY ASKED QUESTIONS
Direct answers before you order
What is the difference between Remote Hands and Smart Hands?
Remote Hands is for clear physical instructions. Smart Hands is for work that requires technical judgment, diagnostics or more complex intervention.
How much does Smart Hands cost?
The published starting rate is $180 per hour. The final work order is confirmed before execution.
WHAT TO SEND US
How to get a useful quote without writing a long technical specification
The three inputs below are usually enough to start a useful technical conversation.
Describe the symptom
Tell us what happened, what your team has already checked and what outcome you expect from the local engineer.
Provide a safe scope
List permitted actions, limitations, available spare parts and facility access. Do not send private keys or passwords through the standard form.
Define success
For example: server is reachable again, RAID is restored, a new NVMe is installed and the device passes basic checks.
AFTER YOU SUBMIT
What happens after you send the request
Review the scope
We check whether the information is sufficient and identify any technical constraints that need clarification.
Shape the solution
We shape the infrastructure or work scope instead of sending a generic price list.
Confirm commercial terms
The quote shows monthly fee, setup fee, contract, timing and important assumptions.
Move to delivery
After approval, ServerGeorgia remains your contact point for the next stage.
Need a configuration for your workload?
Send the technical requirements and we will prepare an infrastructure proposal.