REMOTE HANDS
Remote Hands in Georgia
Get straightforward physical infrastructure tasks completed without sending your own engineer to Georgia.
QUICK ANSWER
In brief
Remote Hands in Georgia is local on-site assistance for clearly instructed physical tasks such as power cycling, cable checks, visual inspection and simple component handling. The starting rate is $120 per hour.
STARTING RATE$120/hour
1-hour minimum · 10:00-18:00 Georgia time · Critical assistance 24/7 · After-hours critical work 1.5x
Request Remote HandsSUITABLE TASKS
When the physical task is clearly defined
Power cycleCable checkVisual inspectionLED verificationSerial number checkHot-swap replacementBasic KVM assistanceHardware photographs
SAFE WORK ORDERS
What we will not do without the right conditions
- Work without verified authority over the equipment
- Bypass physical access controls or facility rules
- Unsafe electrical intervention
- Access third-party equipment without authorization
- Destructive actions without explicit written approval
- Work materially outside the approved scope
Never send through an ordinary form: passwords, private keys, recovery codes or API secrets.
REQUEST PREREQUISITES
A good work order saves time and reduces risk
Before a technician is dispatched, we need to know where the device is, what actions are authorized, what successful completion looks like and who can approve changes.
WHAT HAPPENS NEXT
From request to a closed work order
Scope
We review the task, access and responsibility boundary.
Schedule
We confirm the time window, rate and whether critical coverage is required.
Execute
We perform the authorized work and record the outcome.
Handover
We return status, notes and the next step if further scope is required.
SERVICE SCOPE
Who it fits, what is included and where responsibility stops
Who this is for
- Remote infrastructure teams without local staff
- Colocation customers that need simple physical interventions
- Organizations that need verified on-site execution of clear instructions
What is included
- Physical task execution within the approved scope
- Basic verification and status reporting
- Starting rate of $120/hour with the applicable minimum and scheduling terms
What is not included by default
- Complex diagnostics that require engineering judgment
- Unsafe or unauthorized actions
- Passwords, private keys or secrets submitted through forms
How to order
- Identify the facility, rack and device
- Describe the exact authorized physical action
- Confirm timing, access and expected result
- Receive scope/rate confirmation before execution
FREQUENTLY ASKED QUESTIONS
Direct answers before you order
What does Remote Hands include?
Remote Hands covers clearly instructed on-site physical tasks such as power cycles, cable checks, visual inspection, serial checks and basic component handling.
How much does Remote Hands cost?
The published starting rate is $120 per hour. Final scope and any applicable scheduling conditions are confirmed before work begins.
WHAT TO SEND US
How to get a useful quote without writing a long technical specification
The three inputs below are usually enough to start a useful technical conversation.
Identify the device location
Facility, rack/cabinet, device model and available labels help prevent mistakes on-site.
Describe the exact action
Remote Hands works best with a clear instruction: which cable to check, what to reboot or which serial number to record.
State urgency
For critical work, include the desired time window and confirm that facility access is approved.
AFTER YOU SUBMIT
What happens after you send the request
Review the scope
We check whether the information is sufficient and identify any technical constraints that need clarification.
Shape the solution
We shape the infrastructure or work scope instead of sending a generic price list.
Confirm commercial terms
The quote shows monthly fee, setup fee, contract, timing and important assumptions.
Move to delivery
After approval, ServerGeorgia remains your contact point for the next stage.
Need a configuration for your workload?
Send the technical requirements and we will prepare an infrastructure proposal.